Effective Date: August 9, 2026
Welcome to PRAGYA BIKASH (“we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information of visitors and customers who use our website.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you when you visit or use our website.
PRAGYA BIKASH Digital Store: https://store.pragyabikash.in
By using our website, purchasing our digital products, or creating an account, you agree to the practices described in this Privacy Policy.
1. Who We Are
Our website address is:
https://store.pragyabikash.in
PRAGYA BIKASH Digital Store is the official digital store of PRAGYA BIKASH, an independent educational platform providing digital educational products such as PDF/eBooks, study materials, examination resources, suggestions, previous-year question papers, and other educational resources for students and learners.
The website https://store.pragyabikash.in is operated as the digital store of PRAGYA BIKASH for displaying, selling, and delivering digital educational products.
We are not affiliated with, endorsed by, or associated with any university, educational board, government organization, examination authority, or publication house unless expressly stated otherwise.
All trademarks, logos, and brand names displayed on this website belong to their respective owners.
2. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Email address
- Billing/contact information
- Account username and related account information
- Order and purchase details
- Information provided when contacting customer support
- Information submitted through forms
- IP address
- Browser type and device information
- Website usage and technical information
- Information contained in comments, if comments are enabled
We collect only information that is reasonably necessary to operate our website, process orders, provide customer support, deliver digital products, maintain security, and improve our services.
3. Information Related to Orders and Purchases
When you purchase a digital product from our website, we may collect information necessary to process and manage your order.
Information We May Collect
- Customer name
- Email address
- Order details
- Purchased product information
- Payment/order status
- Billing or contact information where required
How We Use Order Information
This information may be used to:
- Process and manage your order
- Provide access to purchased digital products
- Send order confirmations and related emails
- Provide customer support
- Maintain transaction and order records
- Handle refunds, cancellations, or other order-related requests
- Prevent fraudulent or unauthorized transactions
4. Payment Processing
Payments on our website may be processed through third-party payment service providers, including Cashfree Payments.
We do not intentionally store complete card numbers, UPI PINs, banking passwords, or other sensitive payment credentials on our own website.
Payment information may be collected and processed directly by the applicable payment service provider according to its own privacy policy, security practices, and terms.
5. Digital Products and PDF Delivery
Our website may sell digital products such as PDF files, eBooks, study materials, suggestions, previous-year question papers, and other educational resources.
Digital Product Delivery
After a successful purchase, information such as your email address and order details may be used to provide access to the purchased digital product.
Digital products may be delivered through:
- WooCommerce download facilities
- Secure download links
- Other digital delivery methods used by the website
Customer Responsibility
You are responsible for keeping your purchase/download information secure and for not sharing purchased files or download links in violation of our Terms & Conditions.
6. How We Use Your Information
We may use collected information to:
- Process and manage orders
- Deliver purchased digital products
- Send order and account-related emails
- Respond to questions and support requests
- Provide customer service
- Maintain website functionality
- Improve our website and services
- Detect and prevent spam, fraud, abuse, and unauthorized activities
- Maintain website security
- Comply with applicable legal requirements
- Maintain appropriate business and transaction records
Data Protection
We do not sell, rent, or trade your personal information for monetary gain.
7. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain login sessions, support shopping cart functionality, and improve user experience.
Login Cookies
If you visit a login page, a temporary cookie may be created to determine whether your browser accepts cookies.
When you log in, cookies may be used to remember your login information and screen preferences.
Shopping Cart and Checkout Cookies
WooCommerce may use cookies to remember products added to your cart, maintain checkout functionality, and process your order.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
8. Comments and Media
Comments
If comments are enabled, when visitors leave comments on our website, we may collect the information shown in the comment form, along with the visitor’s IP address and browser user agent information to help detect spam and abuse.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using it.
The Gravatar service privacy policy is available at:
Privacy Policy
After approval of a comment, your profile picture may be publicly visible alongside your comment if you use the Gravatar service.
Media Uploads
If you upload images to the website, you should avoid uploading images containing embedded location information such as EXIF GPS data.
Visitors may be able to download and extract location information from publicly accessible images.
9. Embedded Content
Articles or pages on our website may contain embedded content such as videos, images, documents, or other materials from third-party websites.
Embedded content from other websites may behave in the same way as if you had visited the third-party website directly.
These third-party websites may collect information about you, use cookies, implement tracking technologies, and monitor your interaction with their content according to their own privacy policies.
We do not control the privacy practices of third-party websites.
10. Who We Share Your Data With
We may share limited information with trusted third-party service providers when necessary to operate our website and provide our services.
These may include:
- Payment service providers such as Cashfree Payments
- Website hosting and technical service providers
- Email or communication service providers
- Security and spam detection services
- Services required for digital product delivery
- Professional or legal advisers where necessary
- Government authorities or law-enforcement agencies when required by applicable law
We do not sell or rent your personal information to third parties.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining order and transaction records, resolving disputes, preventing fraud, maintaining security, and complying with legal or regulatory requirements.
Order and transaction-related information may be retained for an appropriate period for accounting, legal, security, and business purposes.
If you create an account, your account information may remain stored until you request deletion, subject to information that we are required or permitted to retain for legal, administrative, security, or business purposes.
12. Your Privacy Rights
Subject to applicable laws, you may have the right to request:
- Access to personal information we hold about you
- Correction of inaccurate personal information
- Deletion of personal information, where legally permitted
- A copy or export of certain personal information
- Information about how your personal information is used
To make a privacy-related request, contact us using the email address provided below.
We may need to verify your identity before processing certain requests.
13. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by our website.
14. Children’s Privacy
Our website is intended for general educational purposes.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
15. Third-Party Services
Our website may use third-party services for payment processing, hosting, security, analytics, email communication, spam prevention, digital delivery, or other website functionality.
These third parties may process information according to their own privacy policies and terms.
We recommend reviewing the privacy policies of third-party services that you use through our website.
16. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or operational practices.
Any changes will become effective when the revised Privacy Policy is published on this page.
The Effective Date at the beginning of this policy will be updated when significant changes are made.
17. Contact Information
If you have questions about this Privacy Policy, your personal information, or our data-handling practices, please contact us.
Website
Home
Support Email
help.pragyabikash@gmail.com
Website Name
PRAGYA BIKASH
Last Updated: August 9, 2026